RETURNS AND EXCHANGES
ARE YOUR PRODUCTS CRUELTY-FREE?
Yes. Cryptic Cosmetics DOES NOT condone or participate in any animal testing. The ingredients contained in our make up are manufactured in California with no imported ingredients. Our manufacturer does not affiliate or obtain ingredients from companies that are not cruelty-free
ARE YOUR PRODUCTS VEGAN
ARE THERE PARABENS IN YOUR PRODUCTS?
Our Matte Lip Veils are paraben-free and gluten free.
WHERE ARE THE INGREDIENTS LISTED?
Our ingredients are listed on each individual product page under ingredients.
WHERE DO YOU SHIP FROM?
Los Angeles County, California
HOW WILL MY ORDER BE SHIPPED?
All orders are shipped by the United States Postal Service (USPS)
DOES CRYPTIC COSMETICS SHIP TO P.O. BOXES?
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we offer international shipping to most countries.
HOW MUCH IS SHIPPING?
HOW LONG DOES SHIPPING TAKE?
Orders ship 1-3 business days after we receive them.
HOW CAN I TRACK MY ORDER?
Please allow 1-3 business days for your USPS tracking number to be emailed to you.
HOW WILL I KNOW WHEN ITEMS ARE BACK IN STOCK?
By registering, you will receive email updates regarding restocks and new products.
IS THERE A PURCHASING LIMIT?
Yes, there is a maximum quantity of 2 per item.
THE SHADES I ORDERED LOOK DIFFERENT ONLINE.
Camera settings, lighting and skin tones can alter the colors and and they may look different on each individual.
WHAT IS THE NET WEIGHT OF THE MATTE LIP VEILS?
Net Wt. 0.091 fl oz. / 2.7ml
WHAT IS THE SCENT IN THE MATTE LIP VEILS?
Yes, it is a yummy vanilla cupcake scent.
DO YOU OFFER SPONSORSHIPS?
We do not offer sponsorships at this time.
DO YOU OFFER MAKEUP ARTIST PRO DISCOUNTS?
Currently we do not offer pro discounts.
WE WANT TO CARRY CRYPTIC COSMETICS IN OUR STORE; DO YOU PARTICIPATE IN WHOLESALE SALES?
Please e-mail us at email@example.com for more information on wholesale.
WHAT DO YOU DO WITH RETURNED OR DAMAGED ITEMS?
We immediately throw them in the trash :)
WHO IS THE CRYPTIC COSMETICS MODEL?
She is my goddaughter, Ashley Montez
WHO IS THE MANUFACTURER OF THE CRYPTIC CROSS NECKLACES?The Rogue + The Wolf
I HAVE ANOTHER QUESTION NOT LISTED HERE.
E-mail us! firstname.lastname@example.org